Sirr Lebanon x Assistli — AI-Powered Sales & Support With Zero Employees
BrandSirr Lebanon
IndustryIntimate Wellness / E-commerce
ChannelsWhatsApp & Website Chat
Support Model100% AI-Led
📈 Results After 5 Months
~35%
Increase in monthly revenue since going live
90%+
Of all customer conversations handled fully by AI
24/7
Automated sales — including late-night orders with zero staff
0
Support employees needed for daily operations
5 mo.
Since Assistli went live — results compounding monthly
↑↑
Late-night chat volume — a previously untapped demand channel
The Challenge
Sensitive category. Missed sales. No room for slow replies.
Sirr Lebanon operates in intimate wellness — a category where privacy, speed, and trust aren't just nice-to-haves, they're the conversion. Before Assistli, the business was fighting a losing battle against slow response times, missed conversations, and the sheer volume of repetitive questions that buried every real sales opportunity.
Before Assistli
Customer replies were slow and inconsistent
Many conversations missed entirely
Too many repetitive questions consuming time
Interested customers ghosted before buying
The Cost
Lost sales from delayed responses
Missed late-night demand with no one online
High effort per order — unsustainable to scale
Revenue left on the table every single day
The Solution
A fully trained AI — built for privacy-first conversations.
Sirr Lebanon implemented Assistli AI to fully own customer support and sales conversations across both WhatsApp and website chat. Assistli was trained to reflect the brand's unique needs in a sensitive product category.
Automated follow-ups — customers who browsed but didn't buy are re-engaged automatically
New sales happening late at night — fully automated, with no one clocking in
All of this — without adding a single headcount.
Why It Worked
In intimate wellness, AI removes social friction.
Sirr Lebanon's category presented a dynamic most businesses don't face: customers who want to buy, but feel uncomfortable asking a real person. After switching to Assistli, conversations became more open, not less.
💬
More Detailed Questions
Customers asked things they'd never ask a human agent — leading to better-matched recommendations and higher conversion.
🌙
Late-Night Surge
A significant increase in late-night chat volume — demand that existed but was never being captured before Assistli.
⚡
Faster Decision-Making
Less back-and-forth, less hesitation. Customers moved from inquiry to order faster than with human-led support.
🔒
Privacy = Preference
Many customers actively preferred talking to an AI for sensitive topics — removing the social barrier that was quietly killing conversions.
Assistli didn't just replace support — it unlocked demand that already existed but wasn't being captured.
💡 Key Insight
In privacy-sensitive industries, AI isn't just efficient — it's preferred. Assistli became Sirr Lebanon's full sales and support engine, operating 24/7 without staff, delays, or judgment.
Who This Is Perfect For
Built for brands that can't afford to miss a conversation.
E-commerce brands on WhatsApp or website chat
Sensitive or high-consideration product categories
Businesses overwhelmed by repetitive customer questions
Founders who want to scale without hiring support teams
🚀 Get Started
Want results like Sirr Lebanon?
Let Assistli handle your customer conversations — so every inquiry becomes a sale, around the clock.