What Assistli Can Do

AI Abilities Built for Businesses & WhatsApp Sales

From smart product discovery to automated refunds, Assistli is trained to handle the full customer journey — so your team focuses only on what truly needs a human.

Product Discovery

Smart Product Discovery

Understands what the customer really needs and guides them to the right product.

  • Asks clarifying questions instead of guessing.
  • Gives tailored product recommendations.
  • Summarizes pros & cons in simple language.
  • Helps compare similar products side by side.
Stock & Options

Real-Time Availability & Alternatives

Handles all stock and variant questions without your team jumping in.

  • Checks live stock, sizes, colors and variants.
  • Suggests 2–3 similar items when something is sold out.
  • Offers replacements instead of losing the sale.
  • Can combine with discount rules to save risky carts.
Fit & Compatibility

Sizing & Compatibility Advisor

Reduces returns by making sure customers pick the right size or compatible item.

  • Matches measurements to your size charts.
  • Explains how a product fits (tight, true, relaxed).
  • Checks compatibility between tech/accessory items.
  • Prevents “wrong product” or “wrong size” purchases.
Knowledge & Policies

AI Knowledge Assistant

One place for all answers about your brand, products, policies and more.

  • Uses your FAQs, docs and policies as source of truth.
  • Explains ingredients, materials and how to care for products.
  • Clarifies shipping, taxes and international duties.
  • Updates instantly when you change your content.
Post-Purchase

Automated Order Tracking

Instantly answers “Where is my order?” across all your channels.

  • Pulls live status from your store and carrier.
  • Shows tracking link, courier and delivery stage.
  • Reduces repetitive WISMO tickets by 60–80%.
  • Works the same on WhatsApp, web and social.
Delivery Experience

Delivery & Late-Order Handling

Sets clear delivery expectations and calms customers when something is late.

  • Gives realistic delivery date estimates.
  • Checks notes and tracking for delayed orders.
  • Explains what happened in human language.
  • Can trigger compensation or coupons based on your rules.
Returns & Refunds

Refunds, Returns & Policy Automation

Handles routine after-sales cases end-to-end before involving an agent.

  • Checks refund and return eligibility against your rules.
  • Collects photos, reasons and order details in one flow.
  • Explains next steps clearly to the customer.
  • Escalates only the cases that really need a human.
Leads & Data

Customer Qualification & Data Capture

Turns chats into structured leads your team can close faster.

  • Collects name, contact details and preferences conversationally.
  • Asks qualifying questions (budget, timeline, intent).
  • Tags high-intent visitors for sales follow-up.
  • Sends clean data to your CRM, WhatsApp or helpdesk.
Conversion

Checkout & Cart Recovery Helper

Saves customers at the moment they’re about to drop off.

  • Answers last-minute questions blocking checkout.
  • Guides buyers through the process without long forms.
  • Suggests alternatives when a product isn’t the right fit.
  • Can follow up abandoned carts via WhatsApp.
Subscriptions

Subscription & Billing Assistant

Handles routine subscription questions without flooding your support inbox.

  • Explains plans, renewals and billing cycles.
  • Helps customers cancel, pause or upgrade.
  • Clarifies failed payments and next steps.
  • Routes complex billing issues to your team with full context.

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